Apple, unlike some other PC manufacturers, does not allow the software to be installed in the BIOS. Ībsolute Home & Office comes preinstalled in some Acer, Asus, Fujitsu, Panasonic, Toshiba, Dell, HP and Lenovo machines.
In the event of theft, a user can log into their online account to remotely lock the computer or delete sensitive files to avoid identity theft. The team works with local law enforcement to recover the protected device, and provides police with evidence to pursue criminal charges. The Investigations and Recovery team forensically mine the computer using key captures, registry and file scanning, geolocation, and other investigative techniques. Then, the next time the protected device connects to the internet, it switches to theft mode and accelerates Monitoring Center communication. If the device is stolen the owner is able to contact Absolute. Subsequent contact occurs daily, checking to ensure the agent remains installed and provides detailed data such as location, user, software, and hardware. The software may be updated by modules, downloaded from a command server. Once installed, the Absolute Home & Office agent makes itself persistent by making an initial call to the "Monitoring Center". This installer is vulnerable to certain local attacks, and attacks from hackers who can control network communications of the victim.
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This installer later downloads the full agent from Absolute's servers via the internet. The software agent behaves like a rootkit, reinstalling a small installer agent into the Windows OS at boot time. Īnalysis of Absolute Home & Office (LoJack) by Kaspersky Lab shows that in rare cases, the software was preactivated without user authorization. Absolute Software licensed the name LoJack from the vehicle recovery service LoJack in 2005. Absolute Home & Office has services of an investigations and recovery team who partners with law enforcement agencies to return laptops to their owners. The persistent security features are built into the firmware of devices. Absolute Home & Office (originally known as CompuTrace, and LoJack for Laptops) is a proprietary laptop theft recovery software ( laptop tracking software).
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